Shipping policy
Shipping Policy
Welcome to Kedai Pakaian Idaman Shanker! We are dedicated to delivering your cozy essentials with care and efficiency. Please take a moment to review our shipping policy to understand how we process and deliver your orders.
Order Processing Time
All orders are processed within 30 business days. Orders placed on weekends or holidays will be processed on the next business day. Once your order is processed and shipped, you will receive a confirmation email with tracking information.
Shipping Rates and Delivery Time
We offer shipping to [list the countries or regions you ship to] with the following options:
- Standard Shipping: Estimated delivery within 15 to 20 business days.
- Express Shipping: Estimated delivery within 12 business days.
Shipping rates are calculated based on the weight of your order and the destination. You can view the shipping cost during the checkout process before confirming your order.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can track your order using this number on our website or through the courier’s tracking service.
Shipping Address
Please ensure that the shipping address provided during checkout is accurate and complete. We are not responsible for orders delivered to incorrect or incomplete addresses provided by customers.
International Shipping
For international orders, customs duties and taxes may apply upon arrival in the destination country. These fees are the responsibility of the customer and are not included in the product or shipping cost.
Shipping Delays
While we do our best to ensure timely delivery, shipping delays may occur due to factors beyond our control, such as weather, natural disasters, or customs clearance processes. We appreciate your understanding in such situations.
Contact Us
If you have any questions about our shipping policy or need assistance with your order, please contact us at service@kedaipakaian.com.